FAQs

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Lord Sterling
Rover Guru
Posts: 4054
Joined: Sat Aug 30, 2008 11:36 pm
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FAQs

Post by Lord Sterling » Wed Feb 11, 2009 12:00 pm

Logging in Issues

Why cant I log in?
Have you registered? Seriously, you must register in order to log in. Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact the webmaster or board administrator to find out why. If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact the board administrator -- they may have incorrect configuration settings for the board.

Why do I get logged off automatically?
If you do not check the "Log me in automatically" box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc.

I've lost my password!
Don't panic! While your password cannot be retrieved, it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time.

I registered in the past but cannot log in anymore!
The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason. If it is the latter case then perhaps you did not post anything? It is usual for boards to periodically remove users who have not posted anything so as to reduce the size of the database. Try registering again and get involved in discussions.


User Preferences and settings

How do I change my settings?
All your settings (if you are registered) are stored in the database. To alter them click the Profile link (generally shown at the top of pages). This will allow you to change all your settings.

The times are not correct!
The times are almost certainly correct; however, what you may be seeing are times displayed in a time zone different from the one you are in. If this is the case, you should change your profile setting for the time zone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the time zone, like most settings, can only be done by registered users. So if you are not registered, this is a good time to do so, if you pardon the pun!

I changed the time zone and the time is still wrong!
If you are sure you have set the time zone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The board is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time.

How do I show an image (Avatar) below my username?
Under your username on the left hand panel, you are able to post a small image known as an “avatarâ€

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